Frequently Asked Questions (FAQ) about HealthHop: Your Medical Tourism Partner

What is HealthHop?

HealthHop is a specialized platform designed to assist individuals seeking medical procedures overseas, particularly in countries like Egypt and Turkey. We facilitate the process of finding the right medical provider, arranging transportation, accommodations, and even organizing sightseeing tours for a holistic medical tourism experience.

Why choose HealthHop for medical tourism?

HealthHop simplifies the process of medical tourism by offering personalized assistance in finding the ideal medical provider to meet your specific needs. We handle all aspects of your trip, from transportation to and from the airport, hotel arrangements, and scheduling appointments with trusted medical professionals. Our goal is to ensure a seamless and stress-free experience for you.

What types of medical procedures can I book through HealthHop?

HealthHop provides access to a wide range of medical procedures in almost every area of medical practice, including but not limited to:

• Cosmetic surgery (e.g., facelifts, breast augmentation, rhinoplasty)
• Esthetic Procedures – non-surgical (Botox, fillers)
• Dental treatments (e.g., implants, root canals, veneers)
• Orthopedic procedures (e.g., knee replacements, spinal surgery)
• Cardiac procedures (e.g., angioplasty, bypass surgery)
• Fertility treatments (e.g., IVF)
• Weight-Loss Surgeries and Procedures (Bariatric procedures and surgeries)
• Cancer Treatments and Radiation Oncology
•  Hair transplants
•  Organ transplants
•  General surgery
•  Stem Cell Treatments
•  Radiology
•  Pediatric Surgeries
•  Ophthalmology

What services does HealthHop offer besides medical bookings?

In addition to arranging medical procedures, HealthHop assists with various aspects of your trip, including:

• Transportation coordination: We arrange for transportation to and from the airport, hotel, and medical clinic, ensuring you arrive safely and on time.
• Accommodation arrangements: We help you find suitable accommodations near your medical provider, ensuring comfort and convenience during your stay.
• Sightseeing tours: We offer optional sightseeing tours to explore the cultural and historical attractions of the destination.

Is it safe to book medical procedures through HealthHop?

Yes, HealthHop works with reputable and accredited medical providers to ensure the highest standards of safety and quality. We carefully vet our partner clinics and hospitals to guarantee a positive and reliable experience for our clients. Booking through our site ensures that your deposit is safe and fully refundable as per our refund policy. 

How do I get started with HealthHop?

Getting started with HealthHop is easy! Simply visit our website and browse our list of available medical procedures and destinations. Once you’ve chosen your desired treatment and destination, send a message to the providers you are considering, or contact us if you need help with the booking and vetting process. Our dedicated team will guide you through every step, from initial consultation to post-procedure care.

Can I customize my medical tourism package with HealthHop?

Yes, HealthHop offers customizable packages tailored to your specific preferences and requirements. Whether you’re interested in combining medical treatments with leisure activities or extending your stay for recovery, we can tailor a package to suit your needs.

What makes HealthHop different from other medical tourism booking sites like Bookimed, MediTours, and WhatClinic?

HealthHop only works with licensed medical providers in safe areas. Our medical providers are fully vetted by medical professionals. Other sites are full of third-party agents, meaning anyone can sign up as a medical provider whether they are one or not, talk to you about your personal medical condition, then sell that information to the real provider for a commission. With HealthHop, we connect you directly to licensed medical providers, no middle-men or agents.

What is your refund policy?

We offer a full refund of deposits booked through our site up to 10 days before the scheduled procedure date. If canceled within 3 days of the scheduled procedure date, a 50% refund of your deposit paid will be provided. Any cancellation up to 3 days before your scheduled procedure date, your deposit becomes non-refundable except in circumstances in which a medical provider determines you are no longer able to or are viable for the procedure. Contact support for more help. 

How do I pay the remaining balance?

The remaining balance is paid directly to the medical provider upon arrival at the clinic or hospital. The provider may require only cash payments or may accept cards and installments. The payment method of the remaining balance is at the discretion of the medical provider, so it is important to ask your provider via your patient portal prior to arrival.

I can’t afford a really important surgery, do you give discounts?

In some cases, we can work with special medical providers to reduce the cost of life-saving, necessary medical care. Contact us for further information.

How can I contact HealthHop for further assistance?

For further assistance or inquiries, you can reach out to our friendly team through the contact us form on our website or via the chat feature our team will get back to you no later than 24 hours from submission, but we aim to respond as soon as possible. We’re here to answer any questions you may have and help you plan your medical tourism journey with confidence.