Frequently Asked Questions (FAQ) for Medical Providers Interested in Partnering with HealthHop

What is HealthHop?

HealthHop is a leading platform that connects medical providers with patients seeking medical procedures overseas. Through our platform, medical providers have the opportunity to expand their reach and connect with patients from around the world.

How can I sign up as a partner on HealthHop?

Signing up as a partner on HealthHop is simple. Visit our website and navigate to the “Medical Providers” section. Fill out the registration form with your practice details, medical specialties, and contact information. Once your application is reviewed and approved, you’ll gain access to our platform.

What benefits do I receive as a partner on HealthHop?

As a partner on HealthHop, you’ll gain access to a wide network of potential patients who are actively seeking medical procedures overseas. Our platform allows you to chat directly with patients via our medical portal, enabling you to provide personalized assistance and package offers right in the chat. Additionally, you’ll receive notifications through email, SMS, or WhatsApp whenever there is a new patient inquiry or response.

How does the chat feature work on HealthHop’s medical portal?

Our chat feature allows you to communicate directly with patients who are interested in your medical services. You can answer their questions, provide additional information about your practice and specialties, and even offer customized package deals tailored to their needs.

Can I offer package deals to patients through the chat feature?

Yes, as a partner on HealthHop, you have the ability to offer package deals to patients directly through the chat feature on our medical portal. This allows you to provide personalized offers and discounts to attract potential patients and streamline the booking process.

What happens when I receive a new patient inquiry?

When a new patient inquiry is received, you’ll be notified immediately through email, SMS, or WhatsApp. You can then log in to our medical portal to view the inquiry, respond to the patient’s questions, and provide any additional information or assistance they may need.

How does HealthHop ensure patient privacy and confidentiality?

At HealthHop, we take patient privacy and confidentiality seriously. Our platform is designed to comply with all relevant privacy regulations, and we use advanced encryption and security measures to protect patient data. Additionally, all communication between medical providers and patients is conducted within our secure medical portal to ensure confidentiality.

How does HealthHop take their commission?

HealthHop’s commission payout structure is really easy compared to others. We take our commission in the form of a deposit directly from the patient before the procedure via our website when they confirm their booking. Our commission percentage is within industry standards. We also have the ability to collect a deposit on behalf of the medical provider ahead of the procedure and pay it out directly to their bank account through split payment once a deposit is made by the patient via our website. If a patient comes to the clinic and it is determined that they need to pay extra for added procedures, HealthHop will not ask for the commission owed if the extra cost does not exceed $800 in value.

Do I need to sign a contract to partner with HealthHop?

Contracts? No problem. By simply signing up and accepting the terms and conditions on the site, we are ready to go!

What if the patient comes and we decide that they cannot do their procedure, will HealthHop refund the deposit?

If a patient is unable to proceed with their procedure for any reason, please contact our support team as soon as possible. We will work with you and the patient to find a suitable solution, which may include refunding the deposit depending on the circumstances.

How can I learn more about partnering with HealthHop?

To learn more about partnering with HealthHop and to sign up as a partner, visit our website or contact our team directly. We’re here to assist you every step of the way and help you grow your practice through medical tourism.